Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing may take slightly longer — we'll keep you informed.
Shipping Rates & Delivery Times
Latvia (Domestic)
- Standard Delivery — Free
European Union (26 countries)
- Standard EU — €12.00 | 5–12 business days
- Standard EU XL — €15.00 | 5–12 business days
- Express EU — €30.00 | 4–7 business days
- Free shipping on orders over €50
United States
- Standard US — available at checkout
- Express US — available at checkout
- Free shipping on qualifying orders
Worldwide (170+ countries)
- Standard Worldwide — available at checkout
- Standard Worldwide XL — available at checkout
- Express Worldwide — available at checkout
- Free shipping on qualifying orders
Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Customs & Import Duties For orders shipped outside the EU, customs duties and import taxes may apply and are the responsibility of the customer. WooDIY is not responsible for delays caused by customs.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at info@woodiy.eu. We'll work with the carrier to locate your package and find a solution.
Contact Us For any shipping questions, reach out to us at info@woodiy.eu or through our contact page.